Journal

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Why people talk about the past

Why people talk about the past

People review the past for several reasons, some of which are helpful and some of which are not.  Here are some reasons: To understand what happened for personal, psychological, or practical reasons:…

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Leading Change – John Kotter

I have been involved in change initiatives now for many years, yet have not applied a strict model, only principles to guide next steps.  In retrospect, I realize that I have been…

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5 Actions to Lead Your Group Through Conflict

Leading a group through conflict is difficult.  Here are some essentials to guide you through the challenges. 5 Actions to Lead Your Group Through Conflict

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Maire Dugan’s classic article

Working on a Con Res manual today, I came across the classic article by Maire Dugan on her Nested Theory of Conflict.  This theory is probably familiar to most of you since…

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Conflict in Organizations: The Case for More

Let me be clear, I’m terrified of conflict – or at least I used to be.  That might seem odd coming from a mediator (and maybe I’m doing myself no favours by…

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The Three Conversations of a Reporting Relationship

  As an organizational consultant who is also a mediator, I frequently receive requests to help pairs of employees discuss matters of conflict between them.  Many of these pairs have a reporting…

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